Tutorial 3A: Ensuring your intranet is useful by making it usable
Tuesday, November 7th, 9.00
Room: 13
Intranets can be great productivity boosters, and it is generally accepted that Usability plays a key role in enabling this. However, with technology advances and newer models of collaborative working, user expectations also change and usability remains a moving target.
Learn from Kashyap Kompella, who heads the "Usability and Design Practice" at Wipro Technologies, how to develop and enhance a usable and useful intranet for your company in this tutorial.
Specifically, the topics covered include:
- How can you ensure that the intranet is accessible (i.e. friendly to disabled users)?
- How can you ensure usability when you have to merge two or more departmental intranets or integrate the intranets of an acquired company?
- How to assess the current state of your intranet from a usability perspective?
- What are the emerging trends in Intranet Usability and recommended practices?
- What are the practical steps for ensuring that your intranet is both usable and useful?
- What usability challenges are commonly encountered in an intranet environment?
